B&Q PHOENIX – ACTON & CHINGFORD BRANCHES

Retail & Leisure

Project details
Client
B&Q
Address
Location
London
City
London
Duration
8 Weeks
Valuation
Category
Retail & Leisure
Size

COMPLETION OF STORE REFURBISHMENT PROJECTS

INTRODUCTION & OVERVIEW

Alcema have completed two B&Q Store refurbishment projects over an eight week period.

The two projects lasted four weeks per location, with works completed both during trading hours and out of hours after store closure. The works were within a ‘busy trading store environment’ with staff and customer interaction at all times. All the works were completed in a safe manner, with segregated working / public areas, minimising disruption to the store and its customers.

All the works were completed in accordance with the B&Q branding standards.

SCOPE OF WORKS

External Works

Alcema installed new signage to all elevations, the main store sign, entrance/exit lobby, trolley bays, customer notification, safety signage, all as B&Q brand standards.

We also covered the works for

• Refurbishment of hard landscaping, new paving’s, door thresholds and gravel margins;
• New Thermoplastic lining to fire escapes, parking bays, accessible parking and parent toddler parking bays;
• Refurbishment of existing external cladding including, deep clean, make good, prime and full re-spray of new White, Orange and anthracite coatings;
• Transformation of existing Curtain walling from old B&Q Orange to new Anthracite finish, including, deep clean and making good of defects and full re-spray;
• Deep clean and refurbishment of PVC Garden Centre canopies;
• Decoration of external bollards and steelwork;
• Replacement Bird Netting to garden Centre;
• Replacement of damaged glass to curtain walling; and
• Installation of Anthracite privacy film to windows.

Sales Floor Areas

• Deep clean of soiled curtain walling, glazing, ceilings, bulkheads and walls;
• Replacement of existing entrance barrier matting;

• Transformation of existing internal entrance doors and Garden Centre entrance doors from old B&Q Orange to new Anthracite finish, including, deep clean and making good of defects and installation of protection cages to auto door sensors;
• Replacement concrete thresholds to Garden Centre and Tradepoint entrances.

Staff and Back of House Areas

• Replacement of traditional lighting with LED lights and Motion controlled sensors in lieu of switches;
• Upgrade of staff welfare and back of house areas to improve working environment for B&Q colleagues;
• Upgrade of staff canteen and kitchen with new kitchen units, worktops, appliances & TV to create staff HEART SPACE and relaxation areas for improved staff Welfare, including new decorations, wall graphics and new floor coverings;
• Re-decoration of walls, ceilings, skirtings, doors, frames and Architraves with introduction of feature wall colours;
• New ceiling tiles throughout;
• New B&Q standard signage/room identification;
• New staff lockers and benches;

• New Hygienic wall and floor coverings to WC’s;
• New Venesta WC Cubicles, sanitaryware, IPS panels, vanity units and Urinals, including full upgrade of Accessible WC’s including new drainage;
• New M&E to WC’s & kitchen, including water heaters, wall panel heaters and ventilation;
• New/Refurbishment of flooring to Offices, corridors, staff lockers etc;
• New Access control equipment to restricted access doors.

Warehouse

• New concrete/resin threshold to Warehouse/Sales floor transition due to defects in existing sub-floor;
• Replacement of damaged blockwork wall, damaged by impact with forklifts;
• Protection rails to warehouse walls.

OUTCOME

The Alcema management team worked closely with the Store managers and staff to ensure clear concise communication throughout the projects and also ensured the budgets were not exceeded.

The B&Q staff were excited with the updated WC’s, Staff Canteen and relaxation areas, with up to date kitchen and tech appliances and refreshed decoration to staff office areas, greatly improving the working environment.

I just wanted to send a massive thank you from myself and the store at Chingford. We were fortunate enough to be selected for the Project Phoenix refresh, which has made a magnificent difference to the store. We have a fantastic staff room and the building now looks modern and set for the next 10 years.

The project has worked fantastically. From the first meeting with Mark Amis and the team from Alcema, right through to the sign off.

I would like in particular to shout out to The Contracting Company Alcema. We had contact every single day. A plan of what and where they were working, and they were good enough to completely change this to accommodate a customer complaining about late night noise moving the work to weekends when we are less busy in the yard. I cannot thank them all enough.

Jason the MD personally looking after the project snagging to get it right, going way above and beyond at the end. Adam Nolan for visiting or calling whenever I had a concern and Gordon Saunders the site manager who became part of our team, and for which nothing was too much.

Mike Onslow - B&Q Chingford Manager

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